Sunday, April 29, 2007

I Can't Find My Car in BrightCar's Database!

We've tried to capture in our database all vehicles sold in the United States since 1983. We have more than 10,000+ vehicle-specific maintenance plans in our database. If you bought your vehicle in the U.S. after 1983, and you can't find your car's maintenance plan in our database, please email us.

For those people who have vehicles for which we do not have a vehicle-specific maintenance plan in our database (e.g., your car was sold in a country other than the U.S.), we have a number of options:
  1. You can use our general maintenance plan, which is based on industry standards. (When adding a car, just click the "custom" box near the upper-left corner and type values in the fields for Make, Year, Model, etc. instead of choosing from our drop-down menus. Once you choose "normal" or "severe" driving conditions, BrightCar will present you with our general maintenance plan, which is fully customizable.)
  2. You can enter your car's manufacturer-recommended maintenance plan into BrightCar yourself. (Again, choose custom car, enter your car details, and then add/remove items from the general maintenance plan and modify their schedules, as appropriate.)
  3. Email or fax us a copy of your car's maintenance plan, and we will enter it into BrightCar for you.
  4. Find a "U.S. equivalent" of your car and load that into BrightCar and use its maintenance plan.
If you need further assistance with the option you choose, please send us an email.

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